add to del.icio.us

Company:Travel Watchdog

From Wikology - The Open Business Directory

Advice for travelers who feel that they have had a bad deal from the travel industry.

'Travel Watchdog - The only Public Voice in Travel About Travelwatchdog Travelwatchdog was created in June 2003 and was born out of frustration with the travel industry who, with increasing frequency, treat their clients with disdain. It is operated by a handful of highly experienced travel specialists who are no longer in the industry and whom, at February 2006, continue to fund the operation. High street travel agents historically offered the customer reasonable service and, despite recruiting only poorly paid staff who often departed for pastures new before they had completed their training, they were in a location where they could be made to face up to problems if they arose. The growth of teletext and on-line bookings, has brought a remoteness from the client that has led to remoteness from the client, low standards and deplorable customer service. Travel agents are under constant pressure to cut their costs '-Travel Watchdog

Link